Terms of use and contract Last updated: 27 October 2026 1. Provider and scope Your contracting party is Normen Zimmermann, trading as TCGso, Mittelstraße 40 53757 Sanket Augustin; email: [email protected]. These terms cover the PokeScan digital service. Statutory consumer rights, including withdrawal and remedies for defective digital products, remain applicable. The separate privacy notice describes processing; acknowledging it is not blanket consent to optional processing. 2. Accounts and permitted use You can create a free account. To place a paid order you must be an adult with legal capacity or validly represented. Keep credentials confidential. Upload content and connect devices, directories and accounts only when authorised to do so. Unlawful content, accessing other customers' accounts and manipulating billing are prohibited. Responses to abuse must be proportionate and preserve mandatory rights under paid contracts. 3. Features and technical requirements PokeScan provides card search, recognition, portfolio and collections according to the selected package. The purchase overview identifies package, total price, coins, limits and features. Card valuations are estimates from available data, not guaranteed sale or purchase prices. Check recognition results before relying on them commercially. Web features require internet access and a current browser. Browser-based local/NAS folder monitoring requires a compatible desktop browser (currently particularly Chrome or Edge), an operating-system-accessible directory, read/write permission and an open Scan tab. Automatic server-side NAS folder monitoring is not currently offered. Hardware and third-party marketplace accounts are included only when expressly part of an offer. Automation/API features marked “in development”, including TCGSC/TCGSO integrations, are not currently available contracted features. 4. One-time payments and coins Coin packages provide usage credits within PokeScan, not an investment or a promise of cash value. They are not traded between customers. Statutory refund, withdrawal and defect remedies remain unaffected. Completed one-time coin purchases count cumulatively toward the displayed supporter thresholds and automatically unlock their titles and tiers. These are paid services, not donations. “Permanent” means no monthly renewal payment for that existing account within the service. It does not promise an eternally operating service or remove statutory rights if the service changes or ends. Unlocked cosmetic titles remain available to equip. Each newly reached stage grants its displayed one-time coin gift, in addition to purchased pack coins. Crossing several stages at once grants every newly reached gift once. There is no separate tier purchase. One-time purchases do not create recurring payments; subscription payments do not advance supporter thresholds. Pending, declined, refunded and reversed payments do not advance progress. Existing earned titles remain available while refund adjustments are reviewed. Displayed EUR amounts are total prices; digital delivery has no shipping charge. You can review order and payment information and stop before final payment approval. An order becomes payable only through an unambiguous payment approval in checkout and its acceptance/confirmation. Credits are added following server verification of payment. An abandoned, pending or unsuccessful payment is not a confirmed credit. Check an uncertain payment before ordering again. 5. Monthly subscriptions and cancellation Subscriptions are billed monthly in advance through PayPal and continue until cancelled. There is no additional annual minimum term. The purchase overview and PayPal checkout identify the plan, monthly total and coins. Each monthly allowance requires a confirmed payment; approving a billing mandate alone does not create an allowance. You can cancel ordinary renewal at the end of the confirmed paid period. Future renewal payments stop, while paid features remain available until that period ends. Statutory rights to terminate for cause remain unaffected. Declare cancellation using “Cancel contracts here” in the footer without logging in, account subscription management, or email. Where available, give the account email and contract/PayPal subscription reference to help identify the contract. A login is not a condition for submitting a declaration. Smart collections above the remaining entitlement become normal collections with owned cards. Their settings and purchased slot licences are saved and can reactivate within the available rank or subscription limits without a second unlock fee. Remaining coins and unlocked cosmetics remain associated with the account. Cancellation does not delete the account. Ordinary cancellation and statutory withdrawal are different rights. 6. Usage costs and image downloads Under the current purchase overview a successfully recognised scan costs one coin; failed recognitions are not charged as successful scans. Collection unlocks and merged pictures cost the amounts shown for your tier/plan. Merged pictures require a verified card market value of at least EUR 0.25. Failed or ineligible generation is not charged. Successfully generated pictures are available to download for 14 days; save copies you need within that period. 7. Defects, updates and liability Statutory remedies for defective digital products apply, including sections 327 onwards BGB and applicable update duties. Additional voluntary guarantees require an express agreement. These terms do not limit liability for intent, gross negligence, injury to life, body or health, or any other mandatory liability. Send complaints to [email protected]. 8. Contract information The contract language is the German or English version used in the offer/checkout. Both language versions are provided on the website. Save the terms and order/payment confirmation for your records. Prices or conditions for future offers do not automatically change existing paid contracts. Consumers retain mandatory protections and statutory jurisdiction rights applicable at their habitual residence. 9. Consumer withdrawal information You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise this right, notify us (Normen Zimmermann, TCGso, Mittelstraße 40 53757 Sanket Augustin, email: [email protected]) of your decision through an unequivocal statement, for example by post or email. You may use the model form below but do not have to. The electronic withdrawal function is also available through “Withdraw from contract” in the footer. An electronic declaration is acknowledged with its contents and receipt time. Sending the declaration before the deadline is sufficient to meet the deadline. Effects of withdrawal: we reimburse payments received for the withdrawn contract, including any delivery costs required to be reimbursed by law, without undue delay and no later than fourteen days after receiving the declaration. We use the original payment method unless expressly agreed otherwise, and do not charge a reimbursement fee. Immediate activation or use alone does not remove your withdrawal right. Early expiry for digital content or fully performed services requires the respective statutory conditions, including necessary express declarations and confirmations. These terms contain no blanket waiver. Where statutory proportionate payment for services could apply, it requires, among other conditions, an express request for early performance and legally required information; these terms do not create such a charge without those conditions. 10. Model withdrawal form If you wish to withdraw, you may complete this form and return it to us. To: Normen Zimmermann, TCGso Mittelstraße 40 53757 Sanket Augustin Email: [email protected] I hereby withdraw from the contract I concluded for the following service or digital product: Contract / package / order reference: Ordered on: Consumer name: Consumer address: Date: Consumer signature (only if submitted on paper): Confirmed EUR donations linked to your PokeScan account count together with one-time coin purchases toward lifetime supporter tiers and their one-time milestone Coin gifts. Donations do not include a coin pack or a monthly Sub-Coin allowance. Unattributed receipts count toward your tiers after an administrator links them to your account. Voided donations are excluded from future progress; existing earned titles and gifts remain subject to support review. Loyalty and subscriptions combine feature by feature: the better available benefit applies. Collection limits include their free slots. Additional normal slots cost 100 Coins and smart slots 200 Coins where allowed; purchased slot licences stay with the account. If a subscription ends, smart collections exceeding the remaining allowance become normal collections containing owned cards, with their rules saved for later restoration. Emperor refills to 50 Sub-Coins and Immortal to 100 per Europe/Berlin calendar month; an active paid subscription uses its higher cap instead. Refills top up to the cap and do not stack. Unused Sub-Coins remain available. These loyalty refills do not create a recurring payment. Smartphone app: App access is free for active accounts with scanning permission. New paid app unlocks and the former time-limited app trial are no longer offered. With a total Coin balance of zero, up to 100 successful Check Card Price scans are free per calendar month, shared across all devices on the account. Months follow Europe/Berlin. When Coins are available, a successful recognition costs one Coin; the free price-check allowance does not apply to adding cards. After the free allowance is used, Coins or the next calendar month are required. Manual card search without recognition does not incur a recognition fee. Merging costs follow the displayed rank or subscription benefit. The app shows the applicable usage cost before the action. Historical unlock receipts remain in account history; statutory rights are unaffected. Widgets and reports: Android widgets are an optional home-screen display; available grid sizes and refresh timing depend in part on the device and launcher. No particular grid size or real-time refresh is promised. Personal TCG Business reports and operational website reports are separate sources. Website income means recorded gross receipts before fees and refunds, not net profit. Coins issued are not payment income; any EUR benchmark values are comparison values. Missing records, delayed synchronisation or currency conversion may make displayed data incomplete; rounding differences can occur. The display does not replace accounting, tax or payment records. Statutory rights and update obligations remain unaffected. Company Information Company: TCGso Owner: Normen Zimmermann Address: Mittelstraße 40 53757 Sanket Augustin Telephone: +49 (0)2241 232 77 42 Legal form: Einzelunternehmen, Kleingewerbe Service email: [email protected] Contact email: [email protected] Bug report email: [email protected]